TERMS & CONDITIONS OF USE OF THE "LALIGASPORTSTV" APPLICATION
Owner: DIGITAL & SPORTS INNOVATION, S.L. (hereinafter, "DSI") is an entity wholly owned by La Liga Nacional de Fútbol Profesional whose purpose is to provide services for the development and exploitation of digital and technological products and that operates and manages the LaLigaSportsTV application.
DSI is responsible for the provision of the subscription service that offers subscribers access to sporting events from around the world streamed through various devices, including internet-connected televisions, computers and other platforms, and the application "LaLigaSportsTV" (hereinafter the "Application").
Collaborator: LaLiga Group International, S.L. (hereinafter, "LaLiga"), with Spanish Tax ID . B-05421805 and registered offices at Calle Torrelaguna 60, 28043, Madrid.
LaLiga is a company duly incorporated under the laws of Spain and is majority owned by the Liga Nacional de Fútbol Profesional.
2. The "LaLigaSportsTV" Application
Access to the Application and/or its functionalities is conditional upon the prior reading and acceptance by any user (“User”) of these terms and conditions of use (“Terms and Conditions of Use”), as well as any other communication, warning and other legal notices included in the present clauses or that may be made available to Users during browsing. If the User does not agree with the content of these Terms and Conditions of Use, the User must leave this Application and return the access credentials to DSI, not being able to access or use the services and Images offered by DSI.
Access to this Application or its content is the sole responsibility of the Users. Access to this Application is free of charge and viewing it does not require prior subscription. This DSI Application includes information regarding DSI, Images, information and other relevant information about DSI. In general, the information included in this Application is for information purposes only. Access to this Application directly or via other links does not constitute any commercial relationship.
DSI, acting under the principle of good faith, tries its best to ensure that the information, Images and data appearing on this Application are duly reviewed before being updated. However, despite all due diligence, it is not possible to guarantee that all the information on the Application is absolutely free of errors, defects or other similar issues, so therefore, DSI recommends Users to be aware of any updates or corrections that the Application may incorporate. In the event of any questions or technical problems, Users are advised to contact DSI through the channels provided in these Terms & Conditions of Use.
3. Acceptance of the Terms and Conditions of Use
The User undertakes to use the content offered on the platform ("Contents") in a diligent, correct and legal manner. In particular, the User will refrain from: (a) using the Contents in a manner or with purposes or effects contrary to the law, morals or generally-accepted good practices or to public order; (b) reproducing or copying, distributing, allowing public access through any public communication means, transforming or modifying the Contents, except as authorised by the holder of the corresponding rights or where this is legally permitted; (c) deleting, evading or manipulating the copyright, and other identifying details.
The Use of the platform by a third party confers the status of User and involves the full acceptance by such User of all the Terms and Conditions of Use.
3.1 Minimum age
To access the Application, the User must be at least fourteen (14) years old. Therefore, by accepting these Terms and Conditions, the User confirms that they are over fourteen. Likewise, in order to access the paid services offered on the Application, the minimum age for signing up for such services is eighteen (18).
DSI may contact Users at any time to ask them to prove their identity.
To prove their identity, the User shall provide a photocopy of their National Identity Document (DNI) or equivalent identity document. In the event that this document is not provided, DSI may block their access to the Application.
The Content of the Application shall be available without limitation in terms of territory. That said, certain Content may not be available in all countries or territories. Geographical restrictions will apply according to the location from which Users have subscribed to DSI.
DSI will at no time be held liable for any harm that may be caused to the User by such limitation of the Application’s functionality.
3.3. Incorrect use of the Application
The User hereby undertakes to use the Application, the Contents that they may access via the Application, and to refrain from using them to perform unlawful activities or activities against good faith or the law ; refrain from disseminating Content or propaganda of a nature that is racist, xenophobic, pornographic, supporting of terrorism or constituting an attack on human rights; refrain from provoking damage to the physical and computer systems belonging to DSI or its suppliers, and from introducing or disseminating computer viruses or any other physical and computer systems that could provoke such damage.
The User is aware and accepts that advertisements may appear on the Application and that they may therefore access DSI advertising and/or advertising from third party companies or professionals that enter into a contract with DSI.
3.5. Availability of User Content by the User: granting of the licence and guarantees.
In the event that the Application’s functionality allows Content to be made available by the User Content meaning the following: opinions, observations, comments, graphic material, photographs, links, questions, suggestions, information, videos, audio and other materials that the User sends to the Application or communicates using the Application), the User is free to make these available, providing DSI with the requested information in relation to the origin and ownership of the Content and the procedure through which the User obtained them. This information must be accurate and verifiable if DSI so requires.
DSI will decide the Content that shall be made available to the public through the Application in a free and non-binding manner. In the event that DSI makes available Content made available through the Application by Users, these Users acknowledge and agree that, once made available to other Users of the Application, the Content shall be made available to third parties worldwide and DSI shall not be liable for any claims arising in this regard.
3.6. Registration and Single Sign-On Service
LaLiga has implemented a means of registration and Single Sign-On process that allows the User to access an environment created by LaLiga (LaLiga Ecosystem), composed of several applications and websites, belonging to both LaLiga and its subsidiaries, and the affiliated football clubs with which LaLiga has collaboration agreements, allowing the User to enjoy a series of advantages. Each User receives a unique identifier so that any selection or modification of preferences or deletion request made on one of the applications or websites which form part of the ecosystem will affect the rest of the LaLiga Ecosystem environment and the entities that it comprises.
By means of LaLiga Single Sign-On, a unique "fan profile" is created on all the channels (assets) connected to LaLiga Ecosystem, which is shared by all the entities responsible for these assets (LaLiga apps and websites, apps and websites of affiliated clubs, etc.).
For more information about LaLiga Ecosystem, please check the following link: https://www.laliga.com/informacion-legal/laliga-ecosistema
4. Economic conditions of the Application
4.1. The Content of the Application shall be free of charge, except for content for which the User needs to pay the amount stated in the Application itself, and which will depend on the platform being used to access the Application permitting it:
The Liga and Copa ASOBAL (except Argentina, where it is not available)
National Futsal League (Except in Serbia, Montenegro, Bosnia and Herzegovina, Croatia, Macedonia and Slovenia, where it is not available).
Liga LEB ORO and Copa Princesa de Asturias
(Hereinafter, the “Paid Content”)
The Paid Content may vary on the exclusive decision of DSI.
To access this Paid Content, the User must pay the amounts indicated in the Application itself and under the pricing policy that is communicated to you via the Application.
4.2. The User is entirely responsible for all charges related to the use of the Application and the equipment required to use it.
4.3. The payment must be made with a credit or debit card ("Payment Method"). The User confirms that any Payment Method used is their own, or that they have authorisation from the card or account holder to use it. All accounts and Payment Methods are subject to validation and authorisation checks by the payment methods provider.
If your Payment Method is rejected, access to the Application will not be granted until the User has provided a payment method validated and approved by DSI.
For some Payment Methods, the issuer of your Payment Method may charge certain fees, such as a fee for a foreign transaction or other fees related to processing your Payment Method. Local taxes may vary depending on the Payment Method used. Check with your payment method service provider for more details.
4.4. The amount to be paid for use of the Application will be billed monthly or annually (as selected during the process to subscribe to the Application), based on the Payment Method selected by the User, on the calendar day corresponding to the start of the paid subscription or as specified by the issuer of their payment method. In some cases, the billing date may change, for example, if your subscription started on a day not included in a certain month.
You can consult the date of your next payment and change your Payment Method by visiting our website and clicking on the “My Profile” link, or through our Application. If you subscribed to the Application using your account with a third party as a Payment Method, it is possible that you will need to visit your account with the corresponding third party to consult the payment information and change your Payment Method.
4.5. DSI reserves the right to increase the price of the Application due to changes in market conditions, significant increases in acquisition or service provision costs or in the case or VAT or any similar tax. In accordance with Section 9, any price increase will apply no sooner than thirty (30) days after notification by email to the most recently registered email address.
4.6. If the User is aware that they are unable to watch the content that they have paid for and these faults (telephone line faults or lack of broadband speed) are not attributable to DSI, you must notify DSI within a maximum period of 28 days from payment for the content so that DSI can carry out a test of your line and, if applicable, refund the corresponding amount of money.
5. Right of withdrawal
5.1. Loss of the right of withdrawal.
The right of withdrawal will be lost if the User starts performance of the contract, which shall occur whenever (i) they have given their express consent to start performance of the contract before the expiration of the period in which the right of withdrawal could be exercised, and (ii) they have recognised that, with their consent, they would lose the possibility of exercising their right of withdrawal at the time when performance of the contract starts. In order to avoid any misunderstanding, the User consents to immediate conclusion of the contract and acknowledges that they will lose their right of withdrawal from the same once the digital content has been made available to them, i.e., from the moment that they are able to enjoy the content.
5.2. Without prejudice to the provisions of Section 5.1, the User will have the right to terminate the contract signed with DSI without cause in the following periods:
If the subscription is monthly, the full amount will be refunded if the User communicates their interest in terminating the contract entered into with DSI in the seven (7) days from the date of the conclusion of the contract.
If the subscription is annual, the full amount will be refunded if the User communicates their interest in terminating the contract entered into with DSI in the fourteen (14) days from the date of the conclusion of the contract.
Additionally, and in the event that DSI cancels paid content as indicated in Clause 4.1, Users will have the right to terminate the annual subscription contract with DSI by justifying that this decision is based on the withdrawal of the paid content of interest, and they will be refunded the amount corresponding to the months not enjoyed (in the months during which they have enjoyed the content, they will not have the right to a refund).
To exercise their right of withdrawal, Users must contact DSI via the following communication channels:
Telephone +34 910 106 337
The deadline will be considered to have been met if the withdrawal notice is sent before the withdrawal deadline expires. If the User subscribed to the Application using their account with a third party as payment method and wishes to withdraw their subscription to the Application, it is possible that they will have to do so via said third party.
5.3. Consequences of exercising the right of withdrawal.
If the User withdraws from the contract in accordance with Section 5.1, DSI will refund all payments that it has received from the User, immediately and no later than within a period of sixty (60) days after receiving their withdrawal notice. The same payment method that the User used for the original transaction will be used for the refund, unless agreed otherwise with the User. The User will not be charged anything for this refund.
6. “Help" section
The Application provides all its Users with customer service for the purpose of managing technical issues that the Users may experience concerning the platform as well as for submitting any questions, claims or requests concerning the services of the Application.
To access this section, the User must go to the "Help" section, where the User will be provided with contact details in order to manage any technical issues that they may experience when accessing the Application and performing different actions within the Application. You may contact the Application support team by phone only during the stated times, and by e-mail at all other times.
Customer support will be provided by phone during live events at the telephone number above.
Any information we receive shall be processed confidentially and DSI shall be given a reasonable time to deal with requests received from Users.
7. System of Liability
7.1. Liability for using the Application
The User is solely liable for any breaches they may commit or any damages that may be caused by the use of the Application, with DSI, its group of companies, partners, employees and representatives held harmless from any liability that may derive from the User's actions.
DSI shall spare no efforts and shall employ all reasonable means to provide updated and reliable information on the Application. However, DSI shall provide no guarantee in terms of the absence of errors or potential inaccuracies and/or omissions in any of the Content accessible via the Application.
The User is solely responsible for any claims or legal, court or out-of-court proceedings lodged by any third party against DSI based on the User's use of the Application. As applicable, the User shall bear any expenses, costs and compensation for which DSI is held liable as a result of these claims or legal proceedings.
7.2. Liability for the use of the Application
DSI shall be held harmless from all liability that may result from interference, omissions, downtime, computer viruses, telephone malfunctions or outages in the operational performance of the electronic system when caused by factors beyond DSI's control.
Furthermore, DSI shall be held harmless from all liability that may result from delays or downtime in the operational performance of this electronic system caused by shortcomings or overloads in telephone lines or the Internet, in addition to damages caused by third parties by means of unlawful interference beyond the control of DSI.
DSI is entitled to temporarily suspend, without prior notice, access to the Application to perform maintenance, repairs, updates or improvement works.
In the event that this Application contains links to other portals or websites not managed by DSI, DSI hereby declares that it does not control such websites and is not responsible for their content. Links that the Application may contain shall be offered, merely for the purposes of information and shall not construe an opinion on the content, owners, products or services that they offer.
In any event, DSI shall be held harmless from all liability in terms of the services provided by these third parties in the event of any claims made, regardless of their nature, and lawsuits that may be filed in relation thereto.
7.3 DSI liability limitations
DSI is not responsible, being the User solely responsible for their procurement, knowledge and monitoring, regarding any other costs incurred by the User for the correct receipt of the Application.
a. Except for the provisions in paragraph (c) below, or in the event that the User exercises their legal right to reimbursement or compensation, in no case will DSI or its directors, managers, employees, affiliates, agents, contractors or licensors be held liable for any loss or damage caused by DSI, its employees or agents where:
i. The legal duty of diligence with regard to the User has not been breached by DSI or any of its employees or agents;
ii. It would not have been a reasonably foreseeable result of such breach;
iii. Any incremental loss or damage arises from the User’s breach of any clauses contemplated in these Terms and Conditions of Use;
iv. It results from DSI's decision to withdraw or refuse to process any information or content, to issue you a warning, suspend or terminate access to the Application’s point of sale accesses (if any) by the User, or take any other measure during the investigation of a possible breach or as a result of DSI's determination that a breach of these Terms and Conditions of Use has occurred; or
v. In the case of loss of revenue, business or profits or loss or corruption of data in connection with the User's use of the Application.
b.DSI will try by all means possible to protect the information submitted by the User to the Application, including protection against fraudulent use, and DSI may request a change of password at any time to ensure security.
c.Nothing in these Terms and Conditions of Use shall exclude or limit DSI's liability for fraud, gross negligence, wilful misconduct, death or personal injury.
d.If the User breaches these Terms and Conditions of Use, they will be liable to DSI, its directors, managers, employees, affiliates, agents, contractors and licensors with respect to any claims arising from said breach. Likewise, the User will be liable for any measure adopted by DSI in the framework of the investigation of a possible breach of these Terms and Conditions of Use or as a result of DSI's determination or conclusion that a breach of these Terms and Conditions of Use has occurred.
8. Intellectual Property Rights
All Contents of the Application, unless otherwise indicated, are the exclusive property of DSI, including but not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs and other elements that appear in the Application. Furthermore, all brand names, trademarks and distinguishing features of any content on the Application are protected by law.
DSI does not license or authorise the User to make personal use of their intellectual and industrial property rights or any other right related to the Application and the services offered.
Therefore, the User recognises that the reproduction, distribution, marketing, transformation and, in general, any other form of exploitation, by any means, of all or part of the Content of the Application represents a breach of the intellectual and/or industrial property rights of the company or of the holder of these rights.
The User may solely and exclusively use the Material that appears on this Application for their own personal and private use; their use for commercial purposes or to partake in unlawful activities is prohibited.
Based on the provisions of Articles 8 and 32.1, paragraph two, of the Intellectual Property Law, the reproduction, distribution and public communication, including the provision, of all or part of the Content of the DSI website, for commercial purposes, regardless of the medium or technical means, is expressly prohibited without authorisation from DSI. The User shall respect the Intellectual and Industrial Property Rights of DSI.
DSI shall ensure compliance with the foregoing conditions and the correct use of the Content featured on its website, pursuing all the corresponding civil and criminal proceedings in the event that the User breaches or fails to comply with these rights.
9. Exclusion of guarantees; Limitation of Liability
DSI, as the entity that technically and organisationally manages the Application, states that:
a) DSI will operate the Application with a reasonable degree of professionalism and diligence. DSI makes no other promises or guarantees about the Application and, in particular, does not guarantee the following:
i.That the User's use of the Application will be free from interruptions or errors. The User accepts that DSI may from time to time interrupt the operation of the Application for indefinite periods of time or shut down the Application at any time for technical or operational reasons, in which case, DSI will notify such circumstance to the extent possible;
ii.The Application will be free from loss, corruption, attacks, viruses, interferences, hacking or other security intrusions, which shall be considered circumstances of force majeure, and DSI disclaims any liability in connection with such circumstances. Some Materials can only be downloaded once; thereafter they cannot be replaced regardless of the cause of the loss. The User will be responsible for making backup copies on their own system, including copies of any Materials.
b) By way of clarification, DSI is not responsible, being the User solely responsible for their procurement, knowledge and monitoring, regarding any other costs incurred by the User for the correct receipt of the Application (other than the specific cost that DSI may establish for the download of the Application or any or all of the services and Content offered through the Application).
c) Except for the provisions in paragraph (e) below, or in the event that the User exercises their legal right to reimbursement or compensation, in no case will DSI or its directors, managers, employees, affiliates, agents, contractors or licensors be liable for any loss or damage caused by DSI, its employees or agents where:
i.The legal duty of diligence with the User has not been breached by DSI or any of its employees or agents;
ii.It would not have been a reasonably foreseeable result of such breach;
iii.Any incremental loss or damage arises from the User’s breach of any clauses contemplated in these Terms and Conditions of Use;
iv.It results from DSI's decision to withdraw or refuse to process any information or content, to issue you a warning, suspend or terminate access to the Application’s point of sale accesses (if any) by the User, or take any other measure during the investigation of a possible breach or as a result of DSI's determination that a breach of these Terms and Conditions of Use has occurred; or
v.In the case of loss of revenue, business or profits or loss or corruption of data in connection with the User's use of the Application.
d) DSI will try by all means possible to protect the information submitted by the User to the Application, including protection against fraudulent use, and DSI may request a change of password at any time to ensure security.
e) Nothing in these Terms and Conditions of Use shall exclude or limit DSI's liability for fraud, gross negligence, wilful misconduct, death or personal injury.
f) If the User breaches these Terms and Conditions of Use, they will be liable to DSI, its directors, managers, employees, affiliates, agents, contractors and licensors with respect to any claims arising from said breach. Likewise, the User will be liable for any measure adopted by DSI in the framework of the investigation of a possible breach of these Terms and Conditions of Use or as a result of DSI's determination or conclusion that a breach of these Terms and Conditions of Use has occurred.
g) DSI will not be liable for any delay or breach of its obligations under these Terms and Conditions of Use if such delay or breach is derived from any cause beyond its reasonable control, including but not limited to, the acts of third parties such as network providers. This term does not affect the User’s legal rights as a consumer.
10. Amendments to the Terms and Conditions
11. International use
The Application governed by these Terms and Conditions is managed by DSI, which operates in Spain. Therefore, its Content and Materials are available within the Spanish territory. Although access to the aforementioned Application may be possible outside Spain, given the “non-territorial” nature inherent to Internet use, the User accepts that the Application is designed to be used by anybody or any entity in any country or jurisdiction provided that its use does not contravene the local Laws and regulations in force at any given time. Therefore, if any of the Content or Material or elements included on the Application are considered unlawful in any other country, access thereto and their use by the User is prohibited; in the event that this should occur, the User shall be solely responsible and shall be required to fulfil and observe the Laws applicable to these countries.
The use of the Application by Users in a specific country shall be carried out under their responsibility. Furthermore, the User is hereby informed that it is possible that some of the functions of the Application may not be available and/or work properly in all countries due to technical and/or legal restrictions.
DSI acts in full compliance with the obligations and guarantees set out in prevailing provisions in terms of data protection:
Organic Law 3/2018 of 5 December, on Personal Data Protection and guaranteeing digital rights.
Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
13. Invalidity of Provisions
If any of the clauses of these Terms and Conditions of Use is found to be illegal and/or unenforceable, the validity of the remainder of these Terms and Conditions of Use will not be affected.
If any illegal or unenforceable clause becomes legal or enforceable if part of it is deleted, that part will be deemed deleted, and the remainder of that clause will continue in force.
These Terms and Conditions of Use will remain in force until terminated by either you or us. You may terminate these Terms and Conditions of Use at any time by ceasing to use the Sites and destroying all material obtained from the Sites, all related documentation and all copies and installations derived from the Sites, whether made pursuant to these Terms and Conditions of Use or not.
We may terminate these Terms and Conditions of Use immediately (including your access to the Sites and to any DSI website) if you breach any of the clauses of these Terms and Conditions of Use. Upon termination, you must cease all use of the Sites and destroy all material obtained from the Sites and all copies thereof, whether made under these Terms and Conditions of Use or not.
We have adopted and implemented a policy that provides for the termination, in appropriate circumstances, of accounts of Users who repeatedly violate copyright laws. Any fraudulent, abusive or otherwise unlawful activity may be grounds for terminating your account, at our sole discretion, and may be reported to the appropriate authority.
The provisions of these Terms and Conditions of Use which by their nature survive termination of these Terms and Conditions of Use shall survive such termination.
15. Cancellation by the User
15.1. The User’s subscription has an initial monthly or annual period, as selected in the process to subscribe to the Application, except in the promotions run by DSI which may vary depending on the type of promotion run. The period shall be automatically extended by the same duration as the initial period, unless the subscription is cancelled by the User in accordance with this clause or by DSI. In order to cancel the subscription to the Application, the User must do so via the “My account” page by clicking on the “Cancel subscription” button.
Users may cancel their subscription to the Application at any time before the expiry of their subscription period, but shall retain access to the Application during the contractually agreed period.
15.2. If you subscribed to the Application using your account with a third party as a Payment Method and wish to cancel your subscription to the Application, you may have to do so via said third party, for example, by visiting your account with the corresponding third party and deactivating automatic renewal or cancelling the subscription.
Force majeure: DSI shall in no way be liable to the User for any delay or failure to deliver the Content where said delay or failure to deliver arises from causes beyond its reasonable control or that of any third-party rights holder, including but not limited to the failure of electronic or mechanical equipment or lines of communication, actions of third parties (including denial of service attacks and overuse or misuse of the Content), telephone problems or other connection problems, computer viruses, unauthorised access, theft, operator error, fire, severe weather conditions, including floods, acts of God, actions or regulations of any regulator, government or supranational authority, war, disturbances, labour disputes, and the cancellation or postponement of any event.
The User also acknowledges and accepts that if DSI sends future amendments or communications in a language other than the one selected by the User, these future amendments or communications shall be valid, and in the case of amendments, shall have legal effects.
17. Applicable law and jurisdiction
The relationships established between DSI and the User shall be governed by the provisions in force in terms of the applicable legislation and the competent authority. However, for cases in which the regulation provides for the possibility of the parties being subject to a jurisdiction, DSI and the User, shall submit all disputes and/or lawsuits to the Courts of the city of Madrid, expressly waiving any other jurisdictional privilege to which they may be entitled.
Should you have any queries, please write to:
DIGITAL & SPORTS INNOVATION, S.L.
Calle Torrelaguna 60
28043 Madrid, Spain